Reviews & Testimonials from Our Satisfied Clients

My husband and I purchased two investment properties with the incredible help of Jerry and Fer at Distrito Xcalacoco Beach. We’re familiar with buying real estate in South Florida, but purchasing in Mexico was completely new to us and honestly a bit nerve‑wracking. Jerry and Fer have guided us through every step of both purchases, and we’re so grateful to have found them. They have turned what could have been an intimidating process into a positive, exciting experience. They’re responsive, thorough, and truly committed to making sure everything goes smoothly. We couldn’t imagine going through this process without them — they’ve truly been exceptional partners from start to finish.

Kim was exceptional to work with throughout the sale of our home in Playacar. Months before we even listed the property, she guided us on the steps needed to reduce our capital gains risk, including obtaining our RFC numbers from the Mexican government and ensuring all legal documents were properly organized. Once the home was listed, it became clear that Kim possesses deep knowledge of the sales process in Quintana Roo. At every stage, we felt confident that she was looking out for our best interests. We were especially impressed by her ability to respond quickly to complex issues and her meticulous attention to detail. Remarkably, Kim presented a qualified buyer even before the official listing. She also helped us price our property strategically to align with our timeline, remain competitive in the Riviera Maya market, and still secure top dollar for our beloved home. We would not hesitate to recommend Kim to any friends looking to buy or sell in the Riviera Maya.

I contacted Christie's to sell an apartment. I was assigned to Jerry, and we met at the apartment for an informal introductory meeting. I was immediately impressed by his professionalism and demeanor. Jerry speaks plainly, doesn’t make empty promises, but wins you over with pragmatic statements. A buyer was found just a few months later. Throughout the entire process, I was kept informed about the steps being taken, even when there were no viewings or similar activities scheduled. I highly recommend him and am grateful for the work he did.

Tracy Beitz was extremely helpful in guiding our property search in Tulum. She went well beyond expectations and made us very confident in our approach to the México real estate market as an American buyer.

I am extremely appreciative that Elizabeth was our realtor in Mexico. Elizabeth is kind, empathetic, honest, hardworking and knowledgeable in her field. Elizabeth went above and beyond to make sure our home buying experience went smoothly. She helped us get settled in, even ensuring we had utilities set up properly and contacts for maintenance. I am forever grateful. Thank you.

Muy buena, me toco trabajar con CHRISTIEs una persona eficiente, calida, resolutiva y te acompaña hasta el final de la operación

We could not have been more pleased with our Christy’s agent, Maxime. Max guided us thru the whole process, provided extensive information on both the Tulum and Playa del Carmen markets, navigated 2 different transactions for us, provided an excellent recommendation for a real estate/title attorney all the while keeping us informed (and happy!!) throughout the entire experience. I’ve practiced real estate in the States for the past 23 years so I know the biz and what to look for in a competent agent — Max exceeded our expectations and we can’t recommend him enough!!

We inquired about properties online in the Riviera Maya several months ago and expressed interest in talking more about the idea with an agent. Christie’s paired us up with Jerry and Fernanda and we set up our first meeting. Since then, we have purchased 4 properties in Playa del Carmen and built a tremendous professional and personal friendship with the two of them. We have bought and sold many commercial and residential properties in the US over the years and have never encountered more knowledgeable honest, and thorough agents as Jerry and Fernanda. Their suggestions were brilliant and their follow up was amazing. They truly have the best interests of their clients in mind as they are not afraid to steer you away from a property that doesn’t make sense and toward a property that you might not have otherwise considered. We couldn’t possibly recommend Jerry and Fernanda any higher! True professionals in every aspect!!

“We had an excellent experience working with Kim O’Connell as our real estate agent. From beginning to end, she guided us through the entire process with professionalism, patience, and care. Kim was incredibly supportive, always available to answer our questions, and her follow-up was outstanding. She made what could have been a stressful experience feel smooth and well-organized. We truly appreciated her dedication and personal touch every step of the way. Highly recommend Kim to anyone looking for a reliable and knowledgeable agent!” Mario and Anna V

Kim assisted my husband and I navigate the process of finding our future retirement residence in Playa. Kim really got to know us—who we are, what our vibe is, and what we sought in a place to call home. From exploring properties, to negotiating price, we received frequent updates and regular contact throughout this journey and now at the time of delivery—all with tremendous care, professionalism, and attention to detail. We have, and will continue to recommend Kim to anyone who asks what the process looks like to buy in Mexico….15/10!!!

We had an amazing experience working with Kim and Dave O’Connell ! From the start to finish, they really took the time to listen to what we needed and never made us feel rushed or pressured. Their deep local knowledge was incredibly helpful- they knew all the ins and outs of the neighbourhoods and market trends. What stood out most was how professional and caring they were throughout the entire process. We always felt like we were in good hands l, and they truly had our best interests at heart. If you are looking for someone who’s not only skilled but also genuinely invested in helping you find the right place, Kim and Dave is the one to call. Highly recommend!

We just completed a real estate transaction by selling our condominium in Playa Del Carmen we have owned for 17 years. Working with Jerry Aguero was a truly seamless experience. He guided us through every step of the sale with clear communication, market expertise and outstanding attention to detail. Jerry was always available to answer questions, kept us informed and made the entire process stress free. Thanks to his dedication and professionalism, our closing went smoothly and we couldn't be happier. I highly recommend Jerry Aguero and Christie's International Real Estate Mexico. Thank you Jerry! You are an asset to your group.

Look no further, Elizabeth Gregg is the top real agent hands down! Smart, Strategic, Tenacious and hard working! She sold my luxury condo in record time. Plus she handled every detail of the sales transaction and assembled a dream team of talent that stuck to tight timelines, anticipating every issue from tax implications to the trust.. Every step in the process was handled FLAWLESSLY- thanks to Elizabeth! Much gratitude to her and the fabulous team of talent she assembled !

My family and I were looking for a place in Playa De Carmen for over a year and after failing to find something with my first realtor I stumbled upon Jerry. From the very first meeting I knew Jerry was a go getter and was going to get the job done to assure we found what we were looking for. Prior to meeting Jerry, I really didn't know much about Playa De Carmen and the surrounding areas, but after two visits Jerry's expertise in the area really showed as he showed me what all the surrounding areas have to offer as well. Jerry is a stand up realtor but happy to call him a friend as well. He went as far as renting a suv to make sure that my family and I were comfortable as we went house hunting. What was initially a transactional relationship turned in to a true friendship. Extremely lucky to have found him as my representation down in Playa Car and happy he was able to find me a home in Tulum Country Club that exceeded my expectations. If you're looking for a hard working realtor that is persistent to find your dream home but also a great human being hands down Jerry is the perfect guy for the job.

We bought our dream home in Tulum and Maxime went out of his way to make it a relatively stress free process! We cannot that thank Max enough for his efforts! He is truly a great asset to the Christie’s Real Estate team!

Buying a condo in Playa del Carmen was an exciting step, and I couldn’t have asked for a better experience than working with Jerry. From the beginning, he was professional, knowledgeable, and patient in guiding me through the process. His understanding of the market and attention to detail gave me full confidence that I was making the right decision. Beyond being an outstanding realtor, Jerry is an exceptional person. He truly cares about his clients, listens to their needs, and goes the extra mile to ensure everything runs smoothly. I felt supported every step of the way and trusted his advice completely. I’m grateful for the experience and look forward to working with Jerry again in the future. I highly recommend him to anyone looking to invest in Playa del Carmen Cory.

We had a fantastic experience working with Kim to sell our condo in Playa del Carmen. She is extremely knowledgeable about the process of selling real estate in Mexico, and her guidance throughout made everything much smoother and less stressful. Kim provided great advice every step of the way and was always quick to respond to any questions or concerns we had. Her professionalism and support made a big difference, and we would absolutely recommend her to anyone looking to buy or sell property in the area.

I highly recommend working with Tracy Beitz and her team if you're looking for a friendly, savvy and down-to-earth realtor to guide you in your search in MX. She's passionate about the area and it shows in her commitment to her clients. Tracy made herself available at every turn and went above and beyond in helping us navigate our purchase. Unfortunately, we had an incredibly frustrating experience with the Punta Tankah developer and decided to withdraw from the deal. Tracy did her best to help resolve the issue and she remains someone we would recommend to anyone. Thank you, Tracy!

We would not hesitate to recommend Tracey to anyone who is looking to make a real estate purchase. From the beginning we knew that Tracey was someone who would assist us in fulfilling our dream. She took the time to understand our preferences and lifestyle. She listened attentively to what we were hoping to purchase and made sure she took us to the areas that matched what we were hoping to purchase. She demonstrated excellent problem solving skills when an issue arose with a property we were interested in. Tracey’s efficiency was remarkable. She went above and beyond and provided support beyond just the transaction. She made herself available to us and we were able to receive a response from her as soon as a question was asked and if she was not sure about something she would make enquirers and get back to us. Her professionalism was consistent from the start until we collected out keys. We are excited about our purchase and would not be able to achieve this without Tracey. We highly recommend her. Moreen and Dean

I came across Tracy Beitz with Mexico Real Estate Group 2 years ago while looking for a beachfront property in tulum. Tracy has been instrumental in guiding me toward a new pre-development condo called KAOBA. The construction and design turned out to be one of the best in the Tankah Bay beach area and it shows that the developer took a lot of pride into building this project. Tracy has been extremely helpful along the way with her inputs, recommendations and updates up to the final inspection which she conducted herself on my behalf, an extremely detailed and thorough inspection I may add. My experience has been nothing short of amazing considering I was not there monitoring all the phases of the development during that period but eventually my trust in Tracy and her company paid off at the end. Gilles S.

Realtor Kim O’connell was AMAZING! She is super knowledgeable, very efficient, an expert in communications. Helped us with all aspects of selling our Beautiful Condo in Playa Del Carmen. We would not hesitate to use her services again. If you are looking to buy or sell in the Riviera Maya, Kim O’connell is the answer!

Max is very knowledgeable! He is patient, hard working, professional and honest. Able to work at a fast pace, always putting clients first. He went above and beyond to answer every question we had. Would recommend 10/10. Definitely planning on working with him again for future investment.

We had an exceptional experience working with Kim O'Connell of Mexico Real Estate Group for the purchase of our condo in Playa del Carmen, Mexico. Being first-time buyers in a foreign country, we were initially unfamiliar with the intricacies of the real estate market and the process involved. However, Kim made everything incredibly easy and straightforward. From the very beginning, Kim's responsiveness stood out. She was always quick to reply to our emails and phone calls, addressing every question and concern we had, no matter how minor. Her consistent communication kept us informed and reassured throughout the entire process. Kim's deep knowledge of the Playa del Carmen real estate market was invaluable. She explained each step of the process in detail, demystifying aspects we were unfamiliar with. Her ability to break down complex information into understandable terms helped us feel more confident and prepared. Kim also demonstrated remarkable patience and attentiveness in understanding our needs and preferences. She took the time to show us a variety of properties, providing detailed information and honest feedback about each one. Her dedication to finding a condo that matched our criteria was evident, and she never pressured us to make a quick decision. One of the most significant challenges we faced was understanding the legal and procedural differences in buying real estate in Mexico compared to our home country. Kim made this transition seamless by coordinating with local professionals, including attorneys, property managers, etc. Kim made our condo purchase in Playa del Carmen an easy and enjoyable experience. Her responsiveness, expertise, and personalized approach turned what could have been a daunting process into a smooth and stress-free journey. We highly recommend Kim to anyone looking to buy property in the area. Thank you, Kim, for your outstanding service and for guiding us through our first international real estate purchase!

We are so thankful for Marisol Borbolla. My husband and I are fans of HGTV’s property show and for years always wondered if this could ever be an option for us one day? Fast forward to 2022 when we met Marisol (after a few initial emails from Canada) we made the trip to look at properties. We chose Playa del Carmen because we have been vacationers there over 11 years, we just love the vibe, the people are so friendly it has a lot to offer. Marisol was great! She really took the time to understand our lifestyle, our wish list in a home and the neighbourhood we wanted to be apart of. With that blueprint she found the perfect home, which ended up a new build!! (never saw that coming) She was absolutely on point and we couldn’t be happier. Marisol has been just amazing through this long process showing professionalism, knowledge, dedication and honesty, she really cares about her clients. She helped us with so much during our navigation of owning a home in Mexico. She is truly a 10/10 and has become a friend for life💕 Highly recommend