We met Mike Burgoyne at this agency in October 2020 to initially get to know the Rivera Maya area. We had no... intentions of finding "the perfect house" our first time out. We live in the U.S. and so prior to going to MX, we communicated with Mike via WhatsApp, email and then Zoom and expressed our desires in a MX home. Mike heard every request we made. After just two days with him in MX, Mike not only showed us multiple properties in various towns/cities and several different types of listings (condos, stand-alone homes, pre-construction, ...) but he found The Perfect House for our family. Since then our communication with Mike has been spot-on. He is quick to reply, detail-oriented, the perfect professional, and very knowledgeable. Purchasing property in another country made us nervous, but Mike's friendly demeanor and level of knowledge put us at ease. He is by far the best realtor we've ever worked with anywhere - including realtors we have experience with in the U.S. During our home search we came into contact with other realtors at their listings that knew Mike. It was easy to tell they respected him. He is very friendly and will show you impeccable service. In addition, he has reliable contacts to help you from pre-sale through closing with any needs you may come across. I can't recommend him enough to anyone looking for property on the Rivera Maya coast, no matter your budget or your wish-list for the perfect property.read more
We sold our house in Las Vegas and moved the entire family to beautiful paradise Playa Del Carmen. We were so fortunate... to have connected with Sandra and Jason from Playa Real Estate Group they found the most perfect condo we could’ve ever dreamed of right by the ocean, and made the purchase process nice and painless. If you want to deal with the most professional and friendliest people you have probably ever met in your life please call them they really held our hand throughout the entire process.read more
It is our pleasure to recommend Tony Rabachuck as a real estate agent for anyone searching for the ideal home here in... the Mayan Riviera. Tony helped us find a deal that was good for us and made the seller happy as well. Tony is an attentive agent and has extensive local knowledge. He helped arrange some minor contingencies and then we closed escrow quickly. He is hands down the best in the business in our opinion and if we ever need to move again he will be the first guy we call.
Sam M.
Happy Homeowner in Puerto Aventuras MXread more
Two years ago we reached out to Marisol of Playa Real Estate Group. Prior to our visit, she was super helpful in... sending us potential condos to look at and providing information about each area relative to what we were looking for. We initially chose Marisol because we really wanted someone fluent in Spanish but little did we know that we'd end up with a friend.During our visit she picked us up and showed us around from Puerto Morelos to Tulum. We had no intention of purchasing off plan but decided to go that route to get the view we wanted. Through the entire process of building: dealing with the lawyer, banks & developer, Marisol advocated for us every step of the way. More importantly during the building process, she was our eyes and ears on the ground, periodically sending updates and following up on things to make sure all of our needs and concerns were being addressed. We simply could not have done it without her thoroughness and expertise and highly recommend Playa Real Estate Group.read more
We cannot express our gratitude to Tracy! We were new to purchasing a property in Mexico. Tracy helped us find a... Town/City that fix what we were looking for. She took her time explain the different areas and what each had to offer. She then listened to what we were looking for in a place. She showed us many different options including both homes and condos. During the entire process she was patient and explained the purchase steps and approx. cost in Mexico. She was a wealth of information for some people that had virtually no idea what to expect while purchasing a property in a foreign country. I have recommended Tracy to friends and others that are interested in making a purchase. I do not think we could have had a better experience in working with Tracy! Highly Highly recommended...read more
Jason showed us a stunning property for sale in Mexico back in January 2020. He was amazing to work with and always the... most professional. My go-to agent in Mexico!read more
In January 2020, we extended our annual golf trip to Cancún Mexico area as we wanted to look at buying a property... there. After searching on-line and reading reviews, we chose Playa Real Estate Group – Playa del Carmen Real Estate and booked an appointment with Irene Soto. We were so delighted that we did. From the moment she first introduced herself we were immediately impressed with her professionalism, openness and friendliness. She immediately made us feel welcomed and appreciated.Irene picked us up at our hotel, right on time, and devoted her entire day to us to help us find the perfect property. She had done her homework and had lined up several properties that met our requirements. Not once did we ever feel pressured or expected to buy what she showed us. It felt like a day of hanging out with friends. [email protected] Irene is bilingual, she was able to communicate efficiently with the locals and translate so both sides understood. Her strong direct approach was enlightening as she ensured that all our questions were answered to our satisfaction, and she ensured we were content before moving on. Without a doubt, Irene is the person you want on your side. When we were not getting the responses we wanted from one property manager, Irene did not hesitate to call the owner of Playa del Carmen Real Estate, Jason Waller. Jason dropped everything to come to the property to assist us and escalate the concerns to ensure we were comfortable with the details. Very impressive service! Both Irene and Jason have worked extremely hard to ensure every detail was perfect! We can’t thank you enough!In the end we have purchased a beautiful condo that is being built just yards from the beach and a quick scoot to the golf course. A PERFECT spot! The best part of the deal is that we now also have lifetime friends with Jason & Irene and will enjoy spending lots of time with them in our new home.Without a doubt, Playa Real Estate Group is the best real estate group we have ever worked with in the US, Canada or Mexico! We give them DOUBLE 5 stars! Dee Lowe & Neil Klassenread more
I was wanting to purchase a property in Riviera Maya, Mexico, but was unsure of the whole process. I was lucky enough... to find Playa Real Estate group on the internet, and Jason Waller and his team helped me through the entire process. I flew from Colorado to Cancoon, and was met by Jason's team member, Marisol. She immediately put my daughter and I at ease as she was kind and informative. She went above and beyond for us in every way. She helped us find a perfect property in Akumal. Jason helped me find a great school for my daughter. If you want to buy in Riviera Maya Mexico, their honesty, integrity and knowlege of the area is unmatched. Playa Real Estate Group is the best!read more
Jason, Matt and the rest of the team at Playa Real Estate Group have been fantastic! They helped us find our dream... condo for an amazing price. We could not be happier with their services.read more
I was very impressed by how quickly Irene was able to accommodated my request to search for some properties in and... around Playa Del Carmen. She is definitely very knowledgeable and professional. I would recommend her to anyone looking to buy or sell .read more
Both Irene Soto and Jason Waller were extremely helpful in the purchase of our home in Puerto Aventuras. They were... always ready to help in any way we needed and went beyond their broker duties!! Highly recommend if your looking for a home in the Mayan Riviera.read more
I just bought my SECOND condo with Playa Real Estate group, thanks to Jason Waller and Irene Soto. Yet again, I was the... FIRST to the line to pick from the best available inventory, and they continue to deliver professional, honest, and thorough service through the end. So many other agencies are last to the punch...and they are always FIRST in line thanks to their deep relationships in Playa. Both projects are a dream come true, and only with reputable developers (they have a very high standard on who they recommend to their clients). Looking for my 3rd condo now :) Thank you Jason and Irene! Loyalty for life.read more
Irene Soto from Playa Real Estate Group has been a complete and total blessing! We have now been repeat clients of... hers, will continue using her for all our future Riviera Maya investments and can not recommend her enough!
She has gone above and beyond of what a real estate broker typically does. For example- On our first visit to Playa del Carmen she drove us around to different neighborhoods and explained what the current real estate market is in each area.
Furthermore, she did not waste our time showing us properties that were out of our budget. Each property she showed us was actually exactly what we were looking for (which only made the decision so much harder!).
She also does not work for any particular developer (which, speaking to other neighbors I’ve realized a lot of agents do take preference over a particular developer). This way, Irene was able to give us her unbiased opinion on each property and was able to show us all sorts of properties.
Irene is smart. She is efficient. She is competitive. She is honest. She looks out for her client.
I can go on and on about how much we love Irene.
She also has this amazing, bubbly, personality where you just want to be her friend. And we now do count her as a very close friend! When we first moved to Playa del Carmen we did not know anyone- but it was assuring knowing that she would help and guide us in getting us situated.
Again, she is an agent that goes above and beyond! You will not regret choosing Irene for any of your real estate needs.read more
I contacted Playa Real Estate online and that is how I met Jason. Very professional gentleman who gave me one of his... agents Tracy.I spoke to Tracy several times and set a date of July 3rd to meet in Puerto Morelos at a condo I was renting. We would go for lunch to discuss the real estate in and around the Playa del Carmen area but more specifically Puerto Morelos.July 3rd came and went. No Tracy , No call, No message . Back to Canada on July 8th.read more
Marisol was a very good agent making the sale and keeping me up to date along the way. Jason, the owner was always in... the loop and helping the entire way. He went above his requirement and helped overcome some unexpected expenses. Feeling secure while buying or selling in another country was the most difficult thing for me. He made sure everything went smooth!read more
I cannot rate Playa Real Estate Group and our Real Estate agent Matt highly enough.After deciding to put our house... in Puerto Aventuras on the market we contacted a few agencies and their approach was lackluster to say the least.
It was a totally different story when we contacted Playa Real Estate Group. Matt got back to us straight away and arranged to come and see the house the next morning.
He had our house listed the following day and had us a buyer within a week.
Matt was there to answer any questions we had and was EXTREMELY quick to reply to emails, phone calls, and text messages.
We have bought and sold properties in 5 countries and this was by far the best experience we have had.If you are considering buying or selling a property in Playa del Carmen and surrounding towns, contact Matt, his optimistic, professional and positive approach is exactly what you need! He is the BEST!Thanks again!
Martina and Michaelread more
Tracy Beitz of Playa Real Estate Group was delightful to work with. No fuss, just friendly, straightforward advice. ... Not even five storeys of construction stood in the way of her stilettos during her travels with us :-)
We can hardly wait to get possession of our little piece of paradise in Playa.read more
We worked with Jason for years before finally taking the leap and buying in Playa. Every vacation for 3+ years we... spent a day house hunting and Jason took us to as many properties as we wanted. He knew the other realtors and had our appointments set up so that all went quickly and smoothly. He was the one that recommended the property that we eventually bought and helped us negotiate so that it fit our budget. Very laid back friendly guy. He knows the area and the players in the market. We had a great experience and couldn't be happier with our purchase!read more
In January 2020, we extended our annual golf trip to Cancún Mexico area as we wanted to look at buying a property... there. After searching on-line and reading reviews, we chose Playa Real Estate Group – Playa del Carmen Real Estate and booked an appointment with Irene Soto. We were so delighted that we did. From the moment she first introduced herself we were immediately impressed with her professionalism, openness and friendliness. She immediately made us feel welcomed and appreciated.Irene picked us up at our hotel, right on time, and devoted her entire day to us to help us find the perfect property. She had done her homework and had lined up several properties that met our requirements. Not once did we ever feel pressured or expected to buy what she showed us. It felt like a day of hanging out with friends. ir[email protected] Irene is bilingual, she was able to communicate efficiently with the locals and translate so both sides understood. Her strong direct approach was enlightening as she ensured that all our questions were answered to our satisfaction, and she ensured we were content before moving on. Without a doubt, Irene is the person you want on your side. When we were not getting the responses we wanted from one property manager, Irene did not hesitate to call the owner of Playa del Carmen Real Estate, Jason Waller. Jason dropped everything to come to the property to assist us and escalate the concerns to ensure we were comfortable with the details. Very impressive service! Both Irene and Jason have worked extremely hard to ensure every detail was perfect! We can’t thank you enough!In the end we have purchased a beautiful condo that is being built just yards from the beach and a quick scoot to the golf course. A PERFECT spot! The best part of the deal is that we now also have lifetime friends with Jason & Irene and will enjoy spending lots of time with them in our new home.Without a doubt, Playa Real Estate Group is the best real estate group we have ever worked with in the US, Canada or Mexico! We give them DOUBLE 5 stars! Dee Lowe & Neil Klassenread more
Michelle Devoll
2020-03-08T00:38:29+0000
My husband and I discovered Mike through the internet. What a gem we found! Meeting Mike was like meeting an old... friend. He listened to what we wanted and showed us what we were looking for, but also introduced us to an area outside of what we originally asked for. Thank goodness he did, because we found our own version of paradise! Once we submitted our offer and signed on the dotted line, one might expect that to be last we would hear from our realtor. If so, you'd be wrong! Mike has gone above and beyond any expectations of a realtor. Not only he is an expert in real estate, Mike is truly invested in his community and the people who live in it. If you're contemplating which real estate agent to help you find your next condo, home or investment property, look no further! We highly recommend Mike Burgoyne!!read more
Bobby Pearson
2020-01-13T17:51:47+0000
My wife and I decided to buy a vacation home in the Riviera Maya and couldn’t be happier with Irene and Francesca!... Even with a family emergency, Irene made sure we were in good hands and stayed in touch while away. Really looking forward to finally meeting Irene face to face when we close. #siempreplaya!read more
MJ Castillo
2020-01-05T18:03:16+0000
Jason, Matt and the rest of the team at Playa Real Estate Group have been fantastic! They helped us find our dream... condo for an amazing price. We could not be happier with their services.read more
Joanne Lorenzi
2019-11-24T18:38:08+0000
Both Irene Soto and Jason Waller were extremely helpful in the purchase of our home in Puerto Aventuras. They were... always ready to help in any way we needed and went beyond their broker duties!! Highly recommend if your looking for a home in the Mayan Riviera.read more
Gary Parks
2019-01-24T01:01:56+0000
Marisol was a very good agent making the sale and keeping me up to date along the way. Jason, the owner was always in... the loop and helping the entire way. He went above his requirement and helped overcome some unexpected expenses. Feeling secure while buying or selling in another country was the most difficult thing for me. He made sure everything went smooth!read more
Elizabeth Dygert
2018-10-24T22:40:14+0000
Marisol is fantastic! We just got the keys to our new vacation home.
Alejandro Olvera
2018-04-18T16:24:56+0000
Shirley Bruton Wright
2018-02-08T22:36:35+0000
Our experience with this group has been so positive! We bought a condo two years ago and loved how professional they... were through the process. We even became friends and shared many dinners together. When time for us to sell the condo, we listed with them. They took expert video of it and the condo sold immediately! Since we are now moving to live in Playa only part time, they even assisted with finding a rental! I highly recommend them!read more
Tamara Adams
2018-02-08T19:34:03+0000
My husband was referred to Playa Real Estate from our local (Seattle) real estate agent and we were matched up with... Steve Meredith. It was a great match as Steve and Wendy Meredith are originally from WA and now live in the Playa area so they know the area and real estate. What a great couple to work with - they definitely go above and beyond what you'd expect from a realtor. I feel like we've made new friends and I must say, after spending a week with them - we miss them!
We looked at real estate for a long time on-line and unfortunately looking and finding real estate in Mexico is a lot different than the states. It's a lot harder to find accurate and up to date information on line and it's next to impossible to just do a drive by of a property. It takes a lot of coordination and planning from the listing and selling agents.
We worked with Steve for several months before actually making the trip to view properties and Steve had several lined up for us to see each day. Steve and Wendy were a wealth of knowledge and we learned a lot.
We cant wait to go back and enjoy our new place and see our new friends!read more
Kelly Parks
2017-08-22T21:24:20+0000
Jason is an excellent realtor that cares about his clients. He is honest and goes the extra mile for those that work... with him. You couldn't be in better hands with your property needs.read more
Mike Crawford
2016-12-12T23:57:19+0000
Nicole Don
2015-11-10T14:07:48+0000
We met Jason a few years ago, Jason respects his clients and he has a relaxed & gentle approach to showing properties... and will guide you and answer all of your questions and concerns.read more
Krista Price22:13 11 Jan 21We met Mike Burgoyne at this agency in October 2020 to initially get to know the Rivera Maya area. We had no... intentions of finding "the perfect house" our first time out. We live in the U.S. and so prior to going to MX, we communicated with Mike via WhatsApp, email and then Zoom and expressed our desires in a MX home. Mike heard every request we made. After just two days with him in MX, Mike not only showed us multiple properties in various towns/cities and several different types of listings (condos, stand-alone homes, pre-construction, ...) but he found The Perfect House for our family. Since then our communication with Mike has been spot-on. He is quick to reply, detail-oriented, the perfect professional, and very knowledgeable. Purchasing property in another country made us nervous, but Mike's friendly demeanor and level of knowledge put us at ease. He is by far the best realtor we've ever worked with anywhere - including realtors we have experience with in the U.S. During our home search we came into contact with other realtors at their listings that knew Mike. It was easy to tell they respected him. He is very friendly and will show you impeccable service. In addition, he has reliable contacts to help you from pre-sale through closing with any needs you may come across. I can't recommend him enough to anyone looking for property on the Rivera Maya coast, no matter your budget or your wish-list for the perfect property.read more
Dee Lowe2020-07-13T17:47:18+0000In January 2020, we extended our annual golf trip to Cancún Mexico area as we wanted to look at buying a property... there. After searching on-line and reading reviews, we chose Playa Real Estate Group – Playa del Carmen Real Estate and booked an appointment with Irene Soto. We were so delighted that we did. From the moment she first introduced herself we were immediately impressed with her professionalism, openness and friendliness. She immediately made us feel welcomed and appreciated.Irene picked us up at our hotel, right on time, and devoted her entire day to us to help us find the perfect property. She had done her homework and had lined up several properties that met our requirements. Not once did we ever feel pressured or expected to buy what she showed us. It felt like a day of hanging out with friends. ir[email protected] Irene is bilingual, she was able to communicate efficiently with the locals and translate so both sides understood. Her strong direct approach was enlightening as she ensured that all our questions were answered to our satisfaction, and she ensured we were content before moving on. Without a doubt, Irene is the person you want on your side. When we were not getting the responses we wanted from one property manager, Irene did not hesitate to call the owner of Playa del Carmen Real Estate, Jason Waller. Jason dropped everything to come to the property to assist us and escalate the concerns to ensure we were comfortable with the details. Very impressive service! Both Irene and Jason have worked extremely hard to ensure every detail was perfect! We can’t thank you enough!In the end we have purchased a beautiful condo that is being built just yards from the beach and a quick scoot to the golf course. A PERFECT spot! The best part of the deal is that we now also have lifetime friends with Jason & Irene and will enjoy spending lots of time with them in our new home.Without a doubt, Playa Real Estate Group is the best real estate group we have ever worked with in the US, Canada or Mexico! We give them DOUBLE 5 stars! Dee Lowe & Neil Klassenread more
